DEFECTIVE, DAMAGED, OR INCORRECT ITEMS:
All refunds must be pre-authorized by Customer Service and require a return authorization number.
Contact us at 1(800) 726-7377 9 a.m.–6 p.m.(Eastern) Mon–Fri (except holidays) to speak to a Customer Service Representative.
To refund/replacement of an item, you must have purchased it from www.pamperspure.com.
If you received the wrong item—or a damaged or defective item we will ship you replacement item(s) if available. You will not be responsible for shipping charges.
Free shipping for orders above $50. Standard shipping times apply.
We only ship to the continental United States and do not ship to PO boxes at this time.
Please allow 3-5 days business days to process order.